Refund policy

Refund & 90-Day Guarantee Policy

We stand behind UroCalm with a 90-Day, Full-Study Guarantee. We chose 90 days because that's the same length of time the research on our ingredients ran — enough time to give it a fair shot and decide for yourself.

How it works

If you're not happy with your results, contact us within 90 days of your order at quellehealth@gmail.com, and we'll refund your purchase in full — including shipping. This applies to your entire order, no matter how many bottles you bought. You don't need to send back empty or used bottles — we only ask that you've genuinely given it a fair try.

To request a refund, email us at quellehealth@gmail.com with your order number or proof of purchase. We'll confirm your request and walk you through any next steps.

Damaged, defective, or wrong items

Please inspect your order when it arrives and contact us right away at quellehealth@gmail.com if anything is defective, damaged, or incorrect, so we can make it right immediately.

Refunds

Once we've approved your refund, you'll be refunded to your original payment method within 10 business days. Keep in mind it can take additional time for your bank or credit card company to process and post the refund on their end.

If more than 15 business days have passed since we approved your refund and you haven't received it, please contact us at quellehealth@gmail.com.

European Union 14-day cooling-off period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. This is in addition to our 90-day guarantee.

Questions?

You can always reach us at quellehealth@gmail.com and we'll be glad to help.